Privacy Policy

OUR PRIVACY POLICY

Privacy Policy of  RTS LIFECARE INDIA PRIVATE LIMITED ( https://www.rtslifecare.com/ )

PLEASE READ THIS POLICY CAREFULLY. BY USING, ACCESSING OR DOWNLOADING ANY OF OUR SERVICES, YOU ACCEPT AND AGREE TO THE PRACTICES DESCRIBED IN THIS POLICY, ON BEHALF OF YOURSELF AND ALL PERSONS AND BUSINESSES FOR WHOM YOU ARE REPRESENTING.

This Policy is incorporated by reference into and is subject to any applicable terms governing the Service(s) that you are using, including the general Terms of Service, which are available

Please feel free to contact us,with any questions or comments about this Policy.

• Information Collected By Us
  • User Provided Information. When using our Services, you may provide certain information by which someone could personally identify you such as your name, email address, mailing address, or other contact information (" Personally Identifiable Information"), as well as information about yourself such as your power usage, browser type, webpages of our Services that you access, device configurations, or device performance data, by which someone could not personally identify you (" Non-Personally Identifiable Information").
  • Usage Data. As described in this section, we may automatically collect information when you use the Services ("Usage Data"). The Usage Data that we collect may include information such as your device data, including your mobile devices, sensor data, device signals, device parameters, device identifiers that may uniquely identify your devices, including your mobile device, web request, Internet Protocol address, browser type, browser language, referring/exit pages and URLs, platform type, the date and time of your request, and one or more cookies that may uniquely identify your devices or browser. IN ADDITION, WE MAY AUTOMATICALLY COLLECT LOCATION INFORMATION (INCLUDING LATITUDE AND LONGITUDE), PERFORMANCE DATA, MOTION DATA, TEMPERATURE DATA, POWER USAGE DATA, AND ANY DATA OR SIGNALS COLLECTED BY THE DEVICES AS PART OF THE USAGE DATA. WE DO NOT COLLECT THE CONTENTS OF ANY COMMUNICATIONS THAT PASS THROUGH OUR DEVICES OR SERVICES.
  • Support Data. We may collect certain support data when you submit a support request, including information about your hardware, software and other information related to your support requirements. We will use this support data to resolve your support incident and for training and product development purposes.
  • Payment Data. We may collect certain payment data you provide when you make an online purchase through our Sites. This may include your name, billing address, shipping address, payment instrument number (e.g., credit card), and the security code associated with such instrument. We will only use your payment data to complete your transaction and send you notices about your transactions. Where necessary, we will share your payment data with banks and other third party financial institutions to process your payment transactions, or for fraud prevention. These parties are not allowed to use your payment data for any other purposes.
• The Way We Use Information. In general, we use the information we collect related to the Services as follows:
  • Providing the Services. We may use your Personally Identifiable Information, Non-Personally Identifiable Information and Usage Data (together, “User Information”) to operate, maintain and provide the features and functionality of any Service and for related business purposes.
  • Communicating with You. We may use your email address or other Personally Identifiable Information to send you marketing emails. Please refer to Section 6(a) of the Policy for more information on marketing communications, including how to opt out of marketing emails.
  • Services for Wireless Network Providers. Some of the Usage Data that we may collect may be on behalf of your Internet service provider who may access and use this information for their purposes under their agreement with you. Use of this Usage Data by these third-parties is not subject to this Policy.
  • Other Business Uses. We also may use your User Information to (1) understand how users access and use our Services on an aggregate and individualized basis, to improve the quality and design of our Services or Products, and to create new features, promotions, functionality and services by storing, tracking and analyzing user preferences and trends; (2) remember information so that you will not have to re-enter it during your visit or the next time you use our Services; (3) provide you with custom, personalized content and information; (4) monitor aggregate metrics such as total number of visitors, pages viewed, etc.; (5) track your use of our Services; (6) provide custom, personalized data analysis; (7) facilitate the provision of the updates to any Services or authenticate our Products; (8) verify compliance with this Policy; (9) manage job applications; and (10) perform other lawful businesses and commercial activities.
• How We May Disclose Information. We may disclose the information we collect related to the Services as follows, and BY USE OF THE SERVICES, YOU EXPRESSLY CONSENT TO SUCH DISCLOSURE:
  • Usage Data. We may provide Usage Data to our customers in connection with the Services which those customers use. For example, our customers may include network providers or operators and we may disclose Usage Data to these customers in connection with the products and devices that are deployed over these customers’ networks. The treatment of Usage Data by these third-parties is subject to their own privacy policies, and not this one. We are not responsible for the content or privacy and security practices and policies of those third parties.
  • Aggregate or De-identified Data. We may share Non-Personally Identifiable Information, including Usage Data (such as anonymous or aggregate user usage data, referring/exit pages and URLs, platform types, etc.), with certain third-parties to assist such third-parties in understanding the usage patterns for certain content, services and/or functionality with respect to our Services. We may also share aggregate or de-identified information about users with third-parties for marketing, research, or similar purposes.
  • Business Transfers. If we are acquired by or merged with another company, or if substantially all of the assets of one of our business activities are transferred to another company, we may transfer the information we have collected from you to the other company.
  • Third Party Service Providers. We may disclose certain User Information to third party vendors, service providers, contractors or agents who perform functions on our behalf (e.g., with vendors that help us with delivering Products to you, including transaction processing and fraud prevention, vendors that help us maintain our Sites, or analytics providers) and may be located in other countries. These third-party vendors, service providers, contractors or agents perform technical operations such as database monitoring, data storage and hosting services and customer support software tools. These third parties may access, process or store Personally Identifiable Information in the course of providing these services but based on our instructions only. If we receive Personally Identifiable Information subject to our certification under the Privacy Shield and then transfer it to a third-party service provider acting as an agent on our behalf, we have certain liability under the Privacy Shield if both (i) the agent processes the personal data in a manner inconsistent with the Privacy Shield and (ii) we are responsible for the event giving rise to the damage.
  • Other Disclosures. We may also disclose User Information
    • (1) if required to do so by law, or in the good-faith belief that such action is in compliance with state and federal laws (including, without limitation, copyright laws) or in response to a court order, subpoena, legal process, search warrant or request by a public authority, including to meet national security or law enforcement requirements;
    • (2) if we believe, in good faith, such action is appropriate or necessary to enforce our Terms of Service or any terms applicable to specific Services, exercise our legal rights, take precautions against liability, to investigate and defend ourselves against any claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our Services, and to protect the rights, property, or personal safety of us, our users or others;
    • (3) to any parent company, affiliated entity, or other entity controlled by, controlling, or under common control with, us (in which case, we will require such entities to honor this Policy); or
    • (4) as otherwise described herein.